Customer review
In Jauary 2022 my 19 year old niece took $2500 she saved and a loan out for $5500 for a 2012 equinox for $7500 so she could get to work. She was so excited. Drove 250 miles and the engine was blown. She was so dissapointed after spending all her savings and taking a loan to only drive to work a dozen times. Keagan asked for an estimate and said he would see what he could do. It was provided to him and now he has been blowing her and the family off for weeks with no return call. There's a dozen class action suits against gm for this years model. Gm had so many complaints they extended the warranty for this years model to 7.5 years/120000 miles to replace the engines 4 piston assemble. This engine is expected to last 100,000-150,000 miles according to vehiclehistory.com. Had a 150,000 miles when he sold it to a 19 year old girl. $7500? Probably came from the car auction. And theres nothing he can do? How about returning her phone call at least! And no vehicle inspection? And It had a tick when she got it home. Just punch in 2012 equinox 2.4 liter motor and read page after page of why not to buy this motor. Read all the gm bulletins on how to address these motor issues. Thin pistons. Oil consumption blown head gasket timing chain. How could you not see this information when looking up the vehicle to price it? That's dirty. Make it right!
— Verified visitor · Sales department